my work and projects
Technical Sales Expert - Nordia (Bell Canada)
September 2023 – Present, Remote, Ontario
Delivered customized solutions for Mobility, TV, and Smart Home products to over 2000 customers, consistently exceeding sales targets.
Managed end-to-end sales cycles, boosting revenue by selling 6000+ products with high conversion rates.
Enhanced customer retention by 10% through targeted solution selling and CRM analysis.
Streamlined coordination between technical support and logistics, reducing installation delays by 20%.
Associate Engineer - Technology - Virtusa Inc.
September 2020 – September 2021, India
Developed a web-based Online Check-in/Checkout system using Spring Boot and Angular, improving guest experience and response time by 20%.
Integrated secure payment and identity verification APIs, ensuring compliance with industry standards.
Enhanced operational efficiency by automating key features, reducing guest waiting time by 30%.
Followed Agile Scrum practices and improved code quality through peer reviews and static analysis.
Software Developer Intern - SmDevops
January 2020 – August 2020, India
Built Java-based full-stack web applications with Spring Boot and Angular, improving server response times by 25%.
Delivered 5+ scalable web projects aligned with client requirements.
Implemented CI/CD pipelines using Jenkins and Maven, reducing deployment time by 40%.
Refactored legacy codebase to improve maintainability and accelerate onboarding.
Smart India Hackathon Project - Backend Developer
March 2023, India
Designed and developed backend microservices for a sewage treatment plant monitoring system using cloud infrastructure.
Enabled real-time data visualization and improved monitoring efficiency by 30%.
Optimized RESTful APIs and caching mechanisms to ensure faster response times and system reliability.
Supported over 500 users with real-time data processing ensuring data integrity.